If you are unhappy with the service or treatment you have received at our practice you can contact in the first instance Yasmin Begum (Practice Manager) by email at yasmin@hywelsamuel.co.uk or by telephone on 029 20371393 or by writing to the practice. You can download the complaints procedure policy below. If you are not happy with the response you have received you may contact the following;
NHS Treatment
Healthcare Inspectorate Wales Concerns Dept Cardiff and Vale University Health Board Headquarters UHW Heath Park Cardiff CF14 4XW
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